根据Polaris市场研究发布的一项新研究乐动体育软件最新版unified communications marketis anticipated to reach over USD 186 billion by 2026. In 2017, the IT & telecom segment dominated the global market, in terms of revenue. North America is expected to be the leading contributor to the global market revenue during the forecast period.
The growing need to improve workforce productivity, streamline enterprise communication, and provide a collaborative working environment has boosted the adoption of unified communication. The penetration of mobile devices, and increasing trend of BYOD further support the growth of this market. Additionally, the increasing demand of unified communication from small and medium enterprises has supported market growth over the years. Increasing investments by vendors in technological advancements coupled with growing demand for cloud-based unified communication services would accelerate the adoption of unified communication. However, growing concerns regarding data security, and lack of interoperability is expected to hinder market growth. Growing demand from emerging economies is expected to provide numerous growth opportunities in the coming years.
The use of digital assistants and bots in unified communications is expected to increase in the coming years. Computer programs in the form of bots simulate conversation with users through chat windows and voice calls. They have the ability to perform a number of different automated tasks such as scheduling meetings, managing finances, and others. They also assist in successful use of unified communication tools. These bots could be used as an automated attendant monitoring the interactions on unified communication systems and offering instructions to users.
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北美洲在2017年产生了最高的收入，预计将在整个预测期间领导全球市场。该地区建立的电信和云基础设施的存在，而且Byod的发展趋势推动了该地区的市场增长。移动设备的需求不断增长，技术进步进一步支持该地区的市场增长。由于该地区发展中国家的有效企业通信技术的需求不断增长，预计亚太地区预计在预测期内成长。
统一通信市场的最终用户包括BFSI，IT＆电信，医疗保健，零售，教育，旅行和款待等。乐动娱乐官网2017年，由于需要提高企业沟通，提高生产力，IT和电信分部占市场份额最高。统一通信的需求从本领域运营的初创公司增加，以改善员工协作，降低成本。预计该部门在该部门的基于云的统一通信的采用日益增加将支持未来几年的市场增长。
The well-known companies profiled in the report include Cisco Systems Inc., Microsoft Corporation, Avaya Inc., IBM Corporation, Verizon Communications, Inc., Polycom, Inc., BT Group, Alcatel-Lucent, NEC Corporation, Unify GmbH & Co. KG, Plantronics Inc., and ShoreTel Inc. among others. These companies launch new products and collaborate with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.